Terms
1. Provider
These Terms and Conditions apply to the use of the BodyBack app, website and related digital services. The provider and contractual partner is:
Hrvoje Canzek
Taubenstr. 15
70199 Stuttgart
Germany
Email: support@get-your-body-back.app
hereinafter referred to as “BodyBack”, “we”, “us” or “the Provider”.
2. Scope of these Terms
These Terms govern the use of BodyBack, including any free features, paid features, subscriptions, digital content, updates, notifications and related services. By using BodyBack, creating an account, starting a subscription or accessing paid features, you agree to these Terms. Additional terms may apply depending on the platform through which you access or purchase BodyBack, including the Apple App Store, Google Play Store or any other app store or payment provider.
3. Description of BodyBack
BodyBack is a digital tracking and motivation app designed to help users monitor personal lifestyle changes and habit-related goals, such as reducing or stopping smoking, alcohol, sugar, caffeine, social media use or similar habits. BodyBack may include features such as:
- habit and goal tracking
- streaks and progress indicators
- body recovery insights
- motivational content
- milestone notifications
- personal progress summaries
- optional reminders
- free and paid features
- subscription-based premium access
The exact functionality may vary depending on the app version, operating system, region, subscription plan, technical availability and app store requirements.
4. No medical advice
BodyBack is not a medical device, not a diagnostic tool and not a substitute for medical, psychological, therapeutic, nutritional or other professional advice. All content provided through BodyBack is for general informational, motivational and tracking purposes only. BodyBack does not provide medical diagnoses, medical treatment, individual health advice, therapy, addiction treatment or guaranteed health outcomes.
You should consult a qualified medical or healthcare professional before making significant lifestyle changes, especially if you have a medical condition, are pregnant, take medication, experience withdrawal symptoms, have a history of addiction, experience mental health concerns or are unsure whether a change is safe for you. Stopping or reducing alcohol, nicotine, caffeine or other substances may cause physical or psychological effects. BodyBack is not a substitute for professional support in cases of addiction, withdrawal, illness or crisis.
5. Eligibility
You may use BodyBack only if you are legally able to enter into a binding agreement. If you are under the age required to use digital services in your country, you may use BodyBack only with the consent of a parent or legal guardian. BodyBack is not intended for use by children.
6. User account
Certain features may require a user account. You agree to provide accurate and complete information and to keep your login credentials confidential. You are responsible for all activity that occurs under your account. You may not share, sell, transfer or otherwise make your account available to third parties. We may suspend or terminate your account if you violate these Terms, misuse the app, infringe third-party rights or use BodyBack unlawfully.
7. Free and paid features
BodyBack may offer free features and paid premium features. Free features may be modified, limited, extended or discontinued at any time, provided this does not unreasonably affect users. Paid features may be offered through subscriptions or other paid models. The specific features, price, billing period, free trial period and subscription conditions will be displayed before you complete a purchase.
8. Subscriptions
BodyBack may offer automatically renewing subscriptions. Available subscription options may include, for example, monthly subscriptions, annual subscriptions, free trials, introductory offers or promotional offers. A subscription automatically renews for the selected billing period unless it is cancelled before the end of the current billing period, in accordance with the rules of the relevant app store or payment provider. The renewal price, billing period and cancellation rules will be shown before purchase.
9. Purchases through app stores
If you purchase a subscription through the Apple App Store, Google Play Store or another app store, the payment, renewal, cancellation and refund process is handled by the respective app store provider. In that case, the terms and policies of the relevant app store also apply. We do not have full access to your payment details and may not be able to directly cancel, refund or modify subscriptions purchased through an app store. You are responsible for managing and cancelling your subscription through your app store account settings. Uninstalling the app does not automatically cancel your subscription.
10. Prices and payment
Prices are displayed before purchase. Prices may vary depending on country, currency, taxes, app store pricing tiers, promotional offers and platform-specific rules. Payment is processed by the relevant app store or payment provider. If payment cannot be processed, access to paid features may be suspended or terminated.
11. Free trials and introductory offers
BodyBack may offer free trials or introductory offers. If a free trial is offered, the applicable duration and conditions will be displayed before the trial starts. Unless cancelled before the end of the trial period, the free trial may automatically convert into a paid subscription. You are responsible for cancelling a subscription or trial in time if you do not wish to be charged.
12. Cancellation
Subscriptions purchased through the Apple App Store or Google Play Store must generally be cancelled through the respective app store account settings. After cancellation, access to paid features usually remains available until the end of the current paid billing period, unless the app store or payment provider provides otherwise. A deleted app or inactive account does not automatically cancel an active subscription.
13. Refunds
Refunds for purchases made through the Apple App Store, Google Play Store or another app store are handled according to the rules and processes of the respective app store provider. We may not be able to process refunds directly if the purchase was made through an app store. For purchases made directly through BodyBack, if applicable in the future, refund conditions will be stated at the point of purchase. Your statutory consumer rights remain unaffected.
14. Right of withdrawal for consumers
If you are a consumer residing in the European Union, you may have a statutory right of withdrawal for distance contracts. The withdrawal period is generally fourteen days from the conclusion of the contract. For digital content or digital services, the right of withdrawal may expire before the end of the withdrawal period under certain legal conditions, for example if you have expressly consented to the performance beginning before the withdrawal period ends and acknowledged that you may lose your right of withdrawal as a result. If the purchase is made through an app store, additional app store processes and conditions may apply to cancellations, withdrawals and refunds. More details are provided in the withdrawal instructions below.
15. Availability and technical changes
We aim to provide BodyBack reliably, but we do not guarantee uninterrupted, error-free or permanent availability. Availability may be affected by maintenance, updates, technical failures, security measures, internet outages, third-party service interruptions, app store requirements or force majeure events. We may update, modify, improve, restrict or discontinue features if this is reasonable for users and does not unreasonably impair essential contractual obligations.
16. Updates
We may provide updates to maintain or improve functionality, compatibility, performance, security or legal compliance. You may need to install updates to continue using BodyBack properly. If you do not install updates, some features may not function correctly.
17. User obligations
You agree to use BodyBack only lawfully and in accordance with these Terms. You must not:
- use BodyBack for illegal purposes
- misuse, disrupt or overload the app or its infrastructure
- attempt to bypass security measures
- reverse engineer, decompile or copy the app except where legally permitted
- scrape, extract or automatically collect data from the app
- use the app to infringe third-party rights
- share your account with others
- abuse free trials, refunds or promotional offers
18. User data and user-generated input
You are responsible for the accuracy of any information you provide in the app, including selected habits, start dates, goals, progress information and personal preferences. BodyBack may use this information to generate progress views, reminders, summaries or motivational insights. These outputs are for informational and motivational purposes only and do not constitute medical, psychological or professional advice.
19. Notifications
BodyBack may offer push notifications, reminders or email updates. You can enable or disable notifications through the app settings or your device settings. We do not guarantee that notifications will always be delivered on time, correctly or without interruption.
20. Intellectual property
All rights in and to BodyBack, including the app, website, software, design, text, content, trademarks, logos, graphics, databases, concepts and other materials, remain with us or the respective rights holders. You receive a limited, non-exclusive, non-transferable, revocable right to use BodyBack for personal, non-commercial purposes in accordance with these Terms and applicable app store terms. You may not copy, reproduce, modify, distribute, publish, sell, license or otherwise exploit any part of BodyBack without prior written consent, except where legally permitted.
21. Third-party services
BodyBack may rely on third-party services for app distribution, payments, hosting, analytics, crash reporting, push notifications, email delivery, customer support or other technical functions. Such third-party services may include the Apple App Store, Google Play Store, payment providers, hosting providers, push notification providers, analytics or crash reporting tools, email service providers and customer support tools. The use of third-party services may be subject to additional terms and privacy policies of the respective providers.
22. Privacy
Information about how we process personal data is provided in our Privacy Policy. The Privacy Policy is available on our website, in the app or through the relevant app store listing.
23. Liability
We are liable without limitation for intent and gross negligence. In cases of slight negligence, we are liable only for the breach of essential contractual obligations. Essential contractual obligations are obligations whose fulfilment is necessary for the proper performance of the contract and on whose compliance users may regularly rely. In such cases, liability is limited to the foreseeable, typical damage. Liability for damages resulting from injury to life, body or health remains unaffected. Liability under mandatory statutory provisions also remains unaffected. We are not liable for damages resulting from users relying on BodyBack as a substitute for medical, psychological, therapeutic or other professional advice.
24. Warranty
Statutory warranty rights apply. For digital products and digital services, applicable legal rules on conformity, updates and remedies apply. We may provide updates necessary to maintain functionality, security or legal compliance.
25. Termination
You may stop using free features at any time. If account deletion is available, you may delete your account through the app or by contacting us. Paid subscriptions remain subject to the cancellation rules of the relevant app store or payment provider. We may terminate or restrict access if you violate these Terms, misuse BodyBack or if continued provision of the service is not reasonably possible.
26. Changes to these Terms
We may update these Terms if necessary, for example due to changes in the app or features, new subscription models, legal or regulatory changes, technical changes, app store requirements, security reasons or changes in our business model. We will inform users of material changes in an appropriate manner. If you do not agree to updated Terms, you may stop using BodyBack and, where applicable, cancel your subscription through the relevant app store.
27. Governing law
These Terms are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods. If you are a consumer and reside in another country, mandatory consumer protection laws of your country of residence remain unaffected.
28. Dispute resolution
The European Commission provides a platform for online dispute resolution. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board, unless legally required.
29. Final provisions
If any provision of these Terms is or becomes invalid, the validity of the remaining provisions remains unaffected. The statutory provisions apply in place of the invalid provision.
Withdrawal Instructions for Consumers
Right of withdrawal
If you are a consumer, you generally have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us
Hrvoje Canzek
Taubenstr. 15
70199 Stuttgart
Germany
Email: support@get-your-body-back.app
by means of a clear statement, for example by email, of your decision to withdraw from the contract. You may use the model withdrawal form below, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period expires.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive your notice of withdrawal. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise. If the purchase was made through an app store or payment provider, refunds may be processed through the respective app store or payment provider. In that case, the processes and conditions of the respective provider may apply.
Special notice for digital content and digital services
For contracts concerning digital content or digital services, the right of withdrawal may expire before the end of the withdrawal period if you have expressly consented to the performance beginning before the withdrawal period ends and acknowledged that you may lose your right of withdrawal as a result, where permitted by law.
Model Withdrawal Form
If you wish to withdraw from the contract, you may use this form and send it to us.
To:
Hrvoje Canzek
Taubenstr. 15
70199 Stuttgart
Germany
Email: support@get-your-body-back.app
I hereby withdraw from the contract concluded by me for the use of BodyBack or the purchase of the following subscription:
Ordered on: __________________________
Name of consumer: __________________________
Email address of the user account: __________________________
App Store / Google Play / other distribution channel: __________________________
Date: __________________________
Signature of consumer (only if submitted on paper): __________________________